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On the Record With

AUGUST W. HENNINGSEN, CHAIRMAN OF THE EXECUTIVE BOARD, LUFTHANSA TECHNIK

Lufthansa Technik, which accounts for about half of the world's completions of very large and VVIP executive jets, is pushing new boundaries as it evolves into a full service company for the high-end market.

"On the one side we have completions," says August Henningsen, chairman of the executive board of Lufthansa Technik. "On the other we have Life Cycle Services to support our customers around the world." Together these services can provide customers with Lufthansa Technik support from the moment they order their green aircraft through its operational life until they trade it in for their next one.

On the completions side Lufthansa Technik has suffered like everyone else through the downturn, although it has one BBJ and one head of state Boeing 747-400 on its finishing lines. "There are a lot of negotiations going on for new completions, but nothing yet to announce," Henningsen told Show News.

A new moving map cabin display from Lufthansa Technik can show the outside world in almost the same detail as a flight simulator, thanks to satellite and database imagery of 16 meters per pixel for most regions and as high a resolution as one meter per pixel for approach, takeoff and landing.

AirTrack, developed with partner TEAC Aerospace of the U.S., generates 2-D and 3-D topographical maps as well as the satellite imagery database. The "view" from the airplane can be preprogrammed to show 360 degrees around, or even the simulated view from the cockpit. Later versions will introduce "joystick" control to enable the viewer to "fly" at will.

Launch customer for AirTrack is Air Berlin, which decided last month to buy 37 units for its entire fleet of Boeing 737Ngs. The airline opted for AirTrack partly because of the ability to add its own advertising, passenger information and safety messages.

AirTrack has been designed to replace current moving map systems by simply pulling the old box and inserting the new. Pricing, according to Lufthansa Technik, is "competitive."

The system is the latest addition to the German aerospace company's Ethernet-based NICE integrated electronic cabin system. Both can be seen here at NBAA.

Two differentiators, he hopes, will be Lufthansa Technik's brand-new Project U "emotional engineering" concept of cabin design, and the company's high-tech, totally digital NICE wireless LAN cabin management system.

Project U aims to help customers design their cabins to reflect their own personalities, as if the cabin were their house or yacht. NICE provides all the technology and equipment to operate the cabin environment and its information and entertainment systems at the push of a button.

"You can work on your laptop in one of our wireless-equipped airport lounges, carry your computer onto the plane, and continue working on the Internet without even hooking up a wire," said Henningsen. NICE is the first wireless LAN cabin management system certified on a business jet, and has now been installed on two BBJ2s and a Boeing 747-400, with another 747-400 in the works for nose-to-tail NICE. It will now be Lufthansa Technik's standard cabin fit, Henningsen pointed out.

NICE marks another departure for the German company—it now designs some of its own electronic cabin equipment to more robust aviation standards and has become an OEM in its own right. NICE is scalable to smaller business jets, and will run on 28-volt DC power systems as well as the 115-volt 400 Hz found on top VVIP aircraft.

"A lot of people don't believe the capabilities of the NICE system, and Lufthansa Technik is not yet known as a designer of cabin entertainment systems," said Henningsen. Hence a strong marketing push, and a display here (at Booth 1822) of a "NICE cube," a cubicle in which all the features of NICE can be operated at the push of a button from an executive chair.

On the services side Lufthansa Technik continues to expand its capabilities. Its U.S. subsidiary BizJet International has joined the Platinet team of service and logistics providers, plugging a gap in maintenance support in North America where many of the German company's customers operate. They can now expect full service support from the Tulsa, Okla.-based company for any size of aircraft.

Some 50 aircraft are now signed up for Lufthansa Technik's Life Cycle Services, and this week it announced its first fleet operator, Mid East Jets, with five executive aircraft ranging from the Boeing 777 to the BBJ.

Platinet has also added Harrods Aviation in the UK. A Lufthansa Technik service team is now permanently based at Harrods' BBJ-sized hangars at London-Luton to support Life Cycle customers, and Lufthansa Technik expects the two companies to expand their partnership in the future. FBO, charter and aircraft management services are possible areas for cooperation.

"A lot of VIP customers go in and out of London, so it is only natural we should be there with them," says Henningsen.

—John Morris

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