I: GENERAL INFORMATION

show management

AVIATION WEEK
2 Penn Plaza, 25th Fl
New York, NY 10121
www.aviationweek.com/events

• Registration:
  Virginia Gongora (+1.212.904.4682)
• Exhibitor/Sponsor/Speaker Support:
  Anita Wright (+1.212.904.6344)
• Editorial Speaking/Content:
  Ed Hazelwood (+1.202.383.3528)
• Exhibit Sales US/Canada/Asia:
  Beth Eddy/Mimi Smith (+1.561.862.0005)
• Exhibit Sales Europe/Africa/Russia:
  Michael Elmes (+44.1255.871.070)
• General Inquiries:
  Alejandro Wyss (+1.212.904.3047)
  

II: VENUE INFORMATION

venue

Suntec Singapore International Convention & Exhibition Centre
1 Raffles Boulevard
Suntec City, Singapore 039593
Main Line: +65 6337 2888
Fax: +65 6825 2222
 www.suntecsingapore.com

Exhibition Hall 404 – located on Level 4
General Session- Ballroom 1
Breakout Rooms- 325 and 326

hotel

Please Note:  AVIATION WEEK has contracted the Pan Pacific Singapore Hotel as the official event Hotel. All other solicitations are not advocated nor supported by AVIATION WEEK – ergo we caution you not to book rooms with other companies.

AVIATION WEEK has arranged for discounted room rated at selected properties in Singapore.

The Pan Pacific

The Pan Pacific (7 Raffles Boulevard, Marina Square, Singapore 039595) is the official hotel for MRO Asia Conference & Exhibition. Centrally located in Marina Bay, Pan Pacific is within walking distance to SUNTEC, Marina Square and Millenia Walk – via covered sky bridge. Pan Pacific is located 30 minutes from Changi International Airport. Hotel offers outdoor pool, indoor gym & spa, tennis courts, steam room and sauna.

Click here for the reservation form

Visit the website for more details: www.panpacific.com/singapore

• Rates: S$280++ per room per night
• Buffet Breakfast S$35++ per person at Global Kitchen/Level 3
• Check-in: 3:00 p.m.
• Check-out: 12:00 p.m.
• Late check-out till 6:00 p.m. is chargeable at 50% of the room rate and after 6:00 p.m. is 100% of room rate, subject to room availability.

* Room reservations must be guaranteed by a one-night room rate advance deposit or by a major credit card. Any request for five (5) or more rooms will be considered a sub group block and will require a separate group contract with penalty in full should they release or cancel from date of reservation/signature.

 * Any cancellations received after October 1, 2010 will result in a room charge equivalent to the full length of stay.

 * A “No-Show” charge of the original length of stay as confirmed and guaranteed will be applied. An “Early Departure” will be subject to a room charge equivalent to the full length of stay as confirmed and guaranteed.

 CUT-OFF DATE FOR ROOM RESERVATIONS: OCTOBER 1, 2010

Driving Directions from the Airport 

• From Singapore Changi International Airport, travel along ECP (East Coast Parkway) towards City and Jurong
• Exit at Rochor Road (after the Fort Road exit) on the left
• Keep left on Rochor Road and immediately turn left to Temasek Boulevard
• Drive past the fountain and continue (12 o'clock) along Temasek Boulevard
• Turn left at the T-junction to Raffles Boulevard
• Pan Pacific Singapore is on the immediate left

The estimated travel time is approximately 30 minutes, depending on traffic and weather conditions.

Directions to SUNTEC:
The hotel offers direct access to the Singapore International Convention and Exhibition Centre via a sky bridge.

 

 

III: REGISTRATION INFORMATION/INSTRUCTIONS

official hours

Registration Hours

Tuesday, November 2, 2010 from 9:00 a.m. – 5:00 p.m.

Wednesday, November 3, 2010 from 7:30 a.m.  – 5:30 p.m.

Thursday, November 4, 2010 from 8:30 a.m. - 3:00 p.m.

Tradeshow Hours

Wednesday, November 3, 2010 from 10:30 a.m.  – 5:30 p.m.

Thursday, November 4, 2010 from 9:30 a.m. - 3:00 p.m.

Conference Hours

Tuesday, November 2, 2010 from 1:00 p.m. – 3:30 p.m.

Wednesday, November 3, 2010 from 9:00 a.m.  – 1:30 p.m.

Thursday, November 4, 2010 from 9:00 a.m. – 12:30 p.m.

NOTE: Non-exhibitor/booth personnel will not be allowed on the show floor prior the hours listed above.  Please do not schedule any meetings at your booth prior to the above hours

 

registration

• BOOTH PERSONNEL REGISTRATION
  Each 9sqm exhibit space receives 3 complimentary booth personnel badges. Mainland China based companies receive 2 complimentary booth personnel badges. The Booth Personnel Badges allow you access into the exhibit hall before and after official exhibit hall hours. You may order additional badges for $75.00 which includes lunch, or you may opt to register staff on a comp basis with no lunch.  You may register unlimited staff at either option.
• DISCOUNTED REGISTRATION
  If you wish to attend the conference sessions, please follow this link. All exhibitors will receive a discounted rate by the published date.  Select the Exhibitor rate
• TRADESHOW VISITOR PASS
  This is your opportunity to invite customers, clients and prospects, as your guest, to meet with you on the exhibition floor! You may send as many as you like – there is no limit and it is free!
• FREE AIRLINE FULL CONFERENCE AND EXHIBITION ACCESS PASS
  Invite your qualified airline customers and prospects to attend for free!
• SUBMIT YOUR PROGRAM BOOK LISTING
  

IV: OFFICIAL CONTRACTOR AND SERVICE PROVIDERS INFORMATION

OFFICIAL SHOW CONTRACTOR/ SERVICE PROVIDERS

GENERAL INFORMATION/CONTRACTOR

1. Official Stand Build Dates and Times
   • All island and/or raw-space booths must submit their design to Lydia Janow at ljanow@aviationweek.com and Susan Sim at susansim@kingsmen-int.com
   • Exhibitor move in is Monday, November 1st from 9:00 a.m. – 9:00 p.m.
   • Raw Space booths that are 36m2 or larger may apply for special permission to access the hall on Sunday, October 31st. Please contact Susan Sim +65 6880 0037 or susansim@kingsmen-int.com
   • ALL STANDS must be completed by 09.30 Tuesday, November 2nd
2. Dismantling Dates and Times
   • Thursday, November 4th 3:00 p.m. – 9:00 p.m.
   • Friday, November 5th 8:00 a.m. -12:00 p.m.
3. Important Deadlines:
   • Final payment on your Exhibition Space:Now
   • Program Book Listing: September 7, 2010
     Please follow this link to submit your Program Book listing:  http://vovici.com/wsb.dll/s/3c9ag45781
   • Conference/Exhibitor Registration (optional)
     September 30, 2010
   • Exhibitor Registration: October 18, 2010
4. Contractor forms:  If an exhibitor plans to use a firm other than the “Official Show Vendor”, please fill out the AVIATION WEEK Exhibitor Appointed Contractor form (EAC).   Please fax this to the Events Department at AVIATION WEEK (+1.212.904.3334).  This form must be completed and returned to AVIATION WEEK no later than four (4) weeks prior to the event.
5. INSURANCE: All exhibitors must have adequate insurance to exhibit.  Each company is responsible for obtaining their own insurance. 

 KINGSMEN EXHIBITS PTE LTD:

KINGSMEN EXHIBITS PTE LTD                   
Ms Susan Sim
Tel: +65 6880 0037
Fax: +65 6880 0058
E-Mail: susansim@kingsmen-int.com

BOOTH SET-UP FORMS:   EXHIBITORS: PLEASE PROVIDE THIS INFORMATION TO YOUR THIRD PARTY CONTRACTORS!!

• Included here are all the forms you will need to insure your booth and materials are set-up properly (electrical, communications, furniture, booth set-up, etc.)

The KINGSMEN PDF can be completed electronically. If you have Adobe Reader simply complete the forms, save and email them.  If you do not have Adobe Reader, you will need to complete, print and fax forms to:  +65 6880 0058- NO Later THAN 1st October 2010.

• Audio Visual Form
• Cleaning Services
• Custom Build Form
• Electrical Extra Order Form
• Fascia Name Form
• Furniture Details Form
• Exhibitor EAC Form

SUNTEC Singapore International Conference & Exhibition Centre:

SUNTEC Singapore will provide the following: catering, parking information and telephone & internet assistance

• Catering
• Carpark Charges
• Hourly Carpark Charges
• Telephone & Internet Form

Catering

Please note that no F&B is allowed inside the convention center from any outside vendor. If you would like any catering at your booth, please contact: Ms Jeslin Wee +65 6825 2242 or jeslin.wee@suntecsingapore.com

 

V: SHIPPING

INTERNATIONAL SHIPPING FORMS:

TWI is AVIATION WEEK’s official international customs broker to ensure your materials clear customs and make it to the event in time.

• MRO ASIA 2010 SHIPPING FORM (Microsoft Excel Spreadsheet)
• Shipping Instructions
• Tariff Instructions

 Kent Wilson
Project Manager

Desk: (702) 691-9075
Mobile:   (702) 285-1860
Fax:   (702) 691-9055
KWilson@twiglobal.com

VI: FAQ’s

How do I register?
You may register online at:  http://www.aviationweek.com/events/current/mas/register.htm Click on MRO Asia 2010 and click on “Register Now.”

Note: All fee based registrations must be paid with a credit card online. If you are unable to pay with a credit card online you may request a registration form from our registration manager Virginia Gongora, virginia_gongora@aviationweek.com   which includes payment instructions.

As an Exhibitor how can I invite guests to my booth?
Exhibitors will be able to invite their customers to attend the MRO Asia 2010 Exhibits Free. Exhibitors are allotted unlimited guest passes.
These passes are for your customers, (Note:  Guest passes do not include lunch tickets) and we suggest that if you intend to use these for your employees, be advised that they do not have the same benefits as an exhibitor badge.

All badges can be registered for online. Please contact Virginia Gongora at +1.212.904.4682, or via e-mail at virginia_gongora@aviationweek.com for more information on Tradeshow Visitor Pass badges.

How and when will I receive my registration confirmation?
Upon completion of your online registration, you will receive a confirmation. If for some reason you do not receive one, please email, Please contact Virginia Gongora at +1.212.904.4682, or via e-mail at virginia_gongora@aviationweek.com.

When will I receive my badge/ tickets?
Please be advised we do not mail badges. Badges and event materials can be collected on site in the registration area.

Must everyone be registered?
Yes. No one will be allowed to access the exhibition hall and or conference sessions without registering and collecting an event badge.

Note:  Exhibitor contractors will receive "Work passes” – in the form of wrist bracelets to be used during set-up and tear down. This pass is only available from Show Management. Passes may be picked up at the Registration Desk.

Meetings & Networking
In Asia the culture calls for building relationships with people, and one way to do this is by meeting face- to-face. It is often customary to make an appointment just days before you wish to meet and to confirm it verbally by telephone.

Sign up for the MRO Asia 2010 group at Linked In and start networking long before the conference. Open a dialogue and start confirming meeting times!

Am I allowed to bring children to the event?
Due to the business nature of this event, children under 16 are not permitted into the Exhibition Hall or the Conference at anytime. Children ages 16 and older will be admitted to the Exhibition Hall during official hours, provided that they are registered, pay appropriate fees and with the understanding that they are the sole responsibility of an accompanying adult.

When I arrive at the SUNTEC, where do I go?
When you arrive at the SUNTEC, please precede to the MRO Asia 2010 Staffed Registration Counters to pick up your badge and event materials.

Are walk-ins accepted on the day of the event?
Day of event walk-ins will be accepted. Credit cards, checks and USD/Singapore Dollars will be accepted.

What if I can’t attend or need to make a change to my registration? What is the cancellation policy?
Conference Cancellation and Credit Card Authorization Policy: Written cancellations received on or before September 30, 2010 will receive a refund less a processing fee of $300 on the conference registration; $50 for Military/Government; $45 on reception only. If no moneys are received, registrants are still responsible for the processing fee. VERBAL CANCELLATIONS ARE NOT ACCEPTABLE. Please fax your written cancellation to +1(212) 904-3334 or email to events@aviationweek.com. No refunds will be given after September 30, 2010.  However, a substitute may be sent. Any fees not paid by original registrant will be applied to substitute’s fees. By submitting this registration, you authorize McGraw-Hill to invoice you for any unpaid portion of your registration fees. 2010, however a substitute may be sent. Any fees not paid by original registrant will be applied to substitute’s fees. By submitting this registration, you authorize McGraw-Hill to invoice you for any unpaid portion of your registration fees. 

Can I distribute my literature in the Registration Area or at the Show entrance?
No. All sales activities (literature/invitation distribution) must be contained within your rented booth space. Besides the traffic congestion this practice would create, it violates a basic tenet of Show Management—“To design and manage an exhibit floor that ensures each exhibitor an equal opportunity to market their product or service.” Therefore, we do not allow exhibitors to distribute material in any area of the SUNTEC other than their rented booth space. This includes any hired /staff attendants circulating through the Show floor with literature or signs directing attendees to a specific booth. If an exhibitor attempts this type of promotion, Show Management will be forced to confiscate the literature being distributed and direct the individual(s) back to their booth space.

Can I reserve my 2011 exhibit space before leaving this year’s show?
Yes, Exhibitors are encouraged to complete a contract before leaving this year’s Show to ensure their position in the initial space assignment procedure. Exhibit Space contracts for the 2011 show will be located in the AVIATION WEEK booth. Exhibition sales managers will be eager to assist you.

Who can I contact with additional questions?
Anita J. Wright, Customer Service Liaison anitajoyce_wright@aviationweek.com

In Conclusion

We hope you have found these questions and answers helpful in preparing your exhibit program at The MRO Asia 2010 Show. If there are important areas we did not cover, or specific questions you would like to see addressed in greater detail, let us know. Your input is vital in helping us to produce an event that is efficient, productive and profitable.

Thank you for your participation and support!

Anita J. Wright
Customer Service Liaison
anitajoyce_wright@aviationweek.com.